What information do we collect?
We collect information from you when you register on our site, sign up for the patient portal, subscribe to our newsletter, respond to a survey or fill out a contact form. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously. All information on our site is exchanged in a HIPAA compliant and secure fashion
How does the Patient Portal work?
Our patient portal is managed by eClinical and all information they request from you is done in a secure manner complaint with HIPPA HITECH laws .All data exchanged is done so in a HIPPA compliant and secure fashion. If you have direct questions pertaining to our Patient Portal and the security of your medical records and data, please contact eClinical directly at; www.eclinicalweb.com / Westborough Executive Park, 112 Turnpike Road (Route 9), Westborough, MA, 01581 / Contact: 1-866-888-6929. Please note that Family Tree Medical is not responsible for the Patient Portal or the secured data transmitted our housed under eClinicals online secure servers.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience
(your information helps us to better respond to your individual needs)
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
- To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
- To process usernames and passwords for our Patient Portal
Upon your consent with opt-in and or opt-out ability, we will share your information and records with eClinical for access to our Patient Portal.
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
The email address you provide for patient portal or on our contact us form, may be used to send you information and updates pertaining to Family Tree Medical and or your medical appointments, in addition to receiving occasional practice news, updates, related service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you contact us or access your personal information.
We offer the use of a secure server. All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. All Patient Portal information is conducted through a secure server and you may access more details about eClinical's security protocols by contacting eClinical directly at the numbers provided above.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Michigan Online Privacy Protection Act Compliance
& HIPPA HITECH Act
Because we value your privacy we have taken the necessary precautions to be in compliance with the Michigan Online Privacy Protection Act and the HIPPA HITECH Act. We therefore will not distribute your personal information to outside parties without your consent and all information exchanged is done so in a secure fashion and in compliance with HIPPA rules and regulations.
1375 W. Green Street, Suite #1
Hastings, Michigan 49058
Phone: (269) 945-7497